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Telcos' Outsourcing Strategies and Experiences Forum
29th - 31st January 2003
Central London

The Telcos' Outsourcing Strategies Forum will explore in depth the emerging outsourcing options available in the fixed voice, wireless and data networks spaces. This conference will offer the rare opportunity for senior representatives of EMEA telcos to learn from the outsourcing experiences of their peers. Via operator case studies and expert analysis, this programme of presentations and panel discussions will explore a broad range of strategies and solutions, thereby equipping participants with information vital to the speedy execution of measures designed to reduce costs, increase efficiency and sharpen the focus on core competencies and the delivery of excellent services to customers.

Key benefits of attending:

• Build an improved understanding of outsourcing and business process outsourcing
• Analyse the arguments for why an increased use of outsourcing strategies is a timely development in the telecommunications industry
• Assess the key criteria for selecting outsourcing partners
• Understand how to improve your company's management of outsourcing partnerships
• Learn from outsourcing success stories from beyond EMEA
• Understand how to achieve improved network efficiency at reduced costs
• Lean about how to reduce the cost of billing operations via outsourcing
• Develop your understanding of outsourcing strategies in the area of customer relationship management

For more information, click here.

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