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Managed Services IT: Helping Caldwell Memorial Hospital become the Hospital of the Future

The Deal Zone: Getting Real About IT Outsourcing Agreements

Addressing the Challenges in Implementing or Consolidating Portals

Buyer-Driven Supplier Consolidation Will Change the ADM Industry

Outsourcing and Shared Services
May 15-16, 2006
Le Meridien Park Hotel
Frankfurt

The restructuring of a company's processes through outsourcing and shared services has received significant attention across Europe in recent years. What processes should be centralized or outsourced? Are shared service centers more than an initial step to a BPO deal? What are the best strategies for choosing between offshore or nearshore locations? It is important that industries share experiences and ideas to answer these questions and look towards best practice models for centralizing or outsourcing functions as the market matures.

This event has been a great success in previous years, attracting high-level delegates and client-side speakers from a range of major global companies to share their experiences and views on the evolving market for outsourcing and shared services across Europe.

• Analyzing the strategic drivers for outsourcing and shared services
• Assessing key models: shared service centers, transformational outsourcing and multisourcing
• Creating the framework for successful contracts
• Improving performance and maintaining positive relationships throughout project lifecycles

Please visit our website for more details.

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