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Managed Services IT: Helping Caldwell Memorial Hospital become the Hospital of the Future

The Deal Zone: Getting Real About IT Outsourcing Agreements

Addressing the Challenges in Implementing or Consolidating Portals

Buyer-Driven Supplier Consolidation Will Change the ADM Industry

Knowledge is Power
London, England
September 27, 2007

Mark Craddock, Engagement Director, Everest Group will present.

Learn more on the unique challenges and business changing opportunities of leveraging enterprise knowledge to shift outsourcing up a gear.

Whilst BPO remains a major Industry trend, applying enterprise knowledge takes a leap into the realms of domain expertise, which promises to deliver more strategic business insight and value than traditional BPO. The move towards allowing your outsourcing partner to make broader enterprise business decisions potentially offers high returns but it brings with it significant challenges in terms of protection of Intellectual Property and data security.

This seminar will introduce the concept of applying critical business knowledge as a revenue engine and will examine in detail what KPO has to offer, what works and how you can mitigate for potential risks. The speakers will provide a sophisticated view on how to best use available domain expertise and methodologies to leverage KPO to grow your business and your brand.

To register, visit our website.

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