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Managed Services IT: Helping Caldwell Memorial Hospital become the Hospital of the Future

The Deal Zone: Getting Real About IT Outsourcing Agreements

Addressing the Challenges in Implementing or Consolidating Portals

Buyer-Driven Supplier Consolidation Will Change the ADM Industry

Everest Group Canada and Stikeman Elliott LLP Executive Outsourcing Seminar
Three valuable sessions, three great cities, three dynamic speakers!

April 8, 2003 - Montreal
HOTEL INTER-CONTINENTAL

April 9, 2003 -Toronto
CROWNE PLAZA HOTEL

April 10, 2003 - Calgary
MARRIOTT HOTEL

Come and hear three dynamic and valuable sessions in this half-day seminar covering:

Industry Trends: What's Hot in Outsourcing
Leading companies in all industry sectors are recognizing the potential of Business Process Outsourcing (BPO) and are moving quickly to capture the opportunities available to them. A growing number of companies are engaging BPO within a broader enterprise-wide outsourcing strategy.

This session will provide insight into:

• What's driving Business Process Outsourcing
• Which global and emerging suppliers are poised to deliver top value
• Why companies engage enterprise-wide outsourcing
• The leading business processes being outsourced
• The benefits that companies are realizing from BPO
• The challenges that companies face in their BPO initiatives

Capturing Full Value from Outsourcing
BPO and enterprise-wide outsourcing offer corporate executives an entirely new value equation. Many companies are engaging outsourcing but few realize the full corporate value available through ITO, BPO and full enterprise-wide outsourcing. Some companies realize exceptional value from these initiatives while others experience significant problems.

This session will provide insight into:

• Creating strategic corporate value beyond cost savings
• Best practices to maximize value and minimize risk
• Reducing the time from conceptualization to capturing full value
• Common (wrong) assumptions that prevent value capture
• How effective governance delivers lasting benefits supplier relationships

Risk Management in Contracting for BPO
Contracting for BPO is about the allocation of risk, benefits and rewards. The best contracts define and resolve these critical issues. They also provide a flexible framework for future contingencies and change. At the same time, they must create a roadmap for effective governance and define clear dispute resolution mechanisms.

This session will provide insight into:

• Critical contracting issues
• Effective contract and relationship management
• Legal issues arising from the RFP process
• Security and privacy
• Transition in and transition out
• Intellectual property and leverage

Click here for more information and to register for the event in your city.

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