MORNING AGENDA FROM  7:30 am TO 12:00 pm
  7:30 am to  8:30  am  - Registration and Continental Breakfast
  8:30 am to  9:30  am  - Peter Bendor-Samuel: Industry Trends
  9:30 am to 10:30 am  - Frank Koelsch: Capturing Full Value from Outsourcing
10:30 am to 11:00 am  - Coffee Break
11:00 am to 12:00 pm  - Alison Youngman: Risk Management in Contracting for BPO

 
 THREE DYNAMIC SPEAKERS - THREE VALUABLE SESSIONS - THREE GREAT CITIES

MONTREAL
APRIL 8th, 2003

TORONTO
APRIL 9th, 2003

CALGARY
APRIL 10th, 2003

HOTEL INTER-CONTINENTAL
St. Jacques Room

CROWNE PLAZA HOTEL
Caledon Room

MARRIOTT HOTEL
Kensington A-B

360 Saint-Antoine Street West
Montreal, Quebec, Canada
H2Y 3X4
Phone: 514.987.9900
Fax: 514.987.9900

225 Front Street West
Toronto, Ontario, Canada
M5V 2X3
Phone: 416.597.8170
Fax: 416.597.8162

110-9 Avenue S.E.
Calgary, Alberta, Canada
T2G 5A6
Phone: 403.266.7331
Fax: 403.205.5551